Terms of Service

These Terms of Service ("Terms") govern your use of the website at https://gaw-solutions.com and any service engagement with GAW Solutions LLC ("GAW Solutions," "we," "us," or "our"). By accessing the website, engaging our services, or otherwise interacting with us, you agree to these Terms.

1. Services we offer

GAW Solutions offers AI implementation, custom software development, web development, internal tools, integrations, and technology advisory services. Specific scope, deliverables, pricing, and timeline for any engagement are defined in a separate written agreement, statement of work, or proposal that you sign before work begins. In the event of a conflict between these Terms and a signed engagement agreement, the engagement agreement controls for that engagement.

2. AI Audit

The AI Audit is a flat-rate assessment offered in two tiers: the Business tier at $500 USD and the Solo Entrepreneur tier at $250 USD. Scope, deliverables, and turnaround are described on the Business audit page and the Solo audit page, and are confirmed in your intake. Payment is due before work begins. Delivery is typically completed within one week end to end, from your first intake form to the delivered report, assuming timely completion of the questionnaires and payment. All sales are final and audit fees are non-refundable once paid. If we materially fail to deliver the agreed audit artifacts, contact us within 30 days of delivery and we will remediate the gap.

3. Acceptable use

You agree to use the website and our services only for lawful purposes and in a manner that does not infringe the rights of others or restrict or inhibit anyone else’s use of the website. Prohibited activities include attempting to gain unauthorized access to our systems, transmitting malicious code, scraping content at a rate or volume not permitted, and using our services to develop a competing product or service.

4. Payment terms

Fees for engagements are stated in the applicable proposal or statement of work and are typically billed as follows:

• AI Audit: $500 flat (Business) or $250 flat (Solo Entrepreneur), payable in full before the discovery call.
• Implementation engagements: Typically structured as a deposit at kickoff with milestone-based invoices through delivery. Specific terms are defined in the engagement agreement.
• Hourly advisory: Billed at the hourly rate quoted at engagement, invoiced monthly in arrears.

Invoices are due net 14 days unless otherwise agreed in writing. Late payments may accrue interest at the lesser of 1.5 percent per month or the maximum rate permitted by law. We may pause work on overdue accounts.

Refunds. All sales are final. Fees paid for the AI Audit and other fixed-fee services are non-refundable. Accepting the Terms of Service at checkout constitutes acceptance of this policy. If a deliverable materially misses its agreed scope, we will remediate as described in Section 2.

5. Intellectual property

Our materials. The website content, brand, and any pre-existing tools, frameworks, methodologies, or templates we use to deliver work remain our property or that of our licensors.

Client deliverables. Upon full payment for an engagement, we assign to you ownership of the custom code, custom written content, and other custom deliverables we produce specifically for you under that engagement, except for any third-party components and our pre-existing materials, which remain governed by their original licenses and ownership.

Reference rights. Unless you tell us otherwise in writing, we may reference the engagement (your business name, scope summary, and outcomes at a high level) in our portfolio, case studies, and marketing materials.

6. Confidentiality

Both parties may exchange confidential information during an engagement. Each party agrees to use the other’s confidential information only to perform the engagement and to protect it with at least the same care it uses to protect its own confidential information. Confidentiality obligations survive the end of the engagement.

7. Warranty disclaimer

The website is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. To the maximum extent permitted by law, we disclaim all warranties including merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade. Engagement deliverables are warranted only to the extent stated in the applicable engagement agreement.

8. Limitation of liability

To the maximum extent permitted by law, GAW Solutions LLC and its officers, directors, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or in connection with these Terms, the website, or any engagement. Our total cumulative liability arising out of or in connection with an engagement is limited to the fees paid by the client to us under that engagement in the 12 months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless GAW Solutions LLC and its officers, directors, employees, and contractors from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising out of or related to your breach of these Terms, your violation of any law, or your infringement of any third-party right.

10. Third-party services

The website and our services may link to or integrate with third-party tools and services (for example, Google, Vercel, Formspree, TidyCal, Stripe, OpenAI, Anthropic, and others). Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services or content.

11. Termination

Either party may terminate an engagement with written notice as defined in the engagement agreement. Upon termination, you remain responsible for fees earned through the termination date, and we will deliver work product completed through that date. These Terms remain in effect with respect to any prior or ongoing access to the website.

12. Governing law

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or to engagements with us will be brought in the state or federal courts located in Dallas, TX, and you consent to the jurisdiction of those courts.

13. Changes to these Terms

We may update these Terms from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of the website or engagement with us after a change constitutes acceptance of the updated Terms.

14. Contact

Questions about these Terms? Email contact@gaw-solutions.com or visit the contact page. We are based in Dallas, TX.

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This page is a general summary of our terms and is not legal advice. For engagements, the executed engagement agreement controls the specific terms of that work.